◆ Support

We'll get it sorted

Question about an order, a mirror that arrived wrong, or an idea for a custom piece? Send it over and we'll take care of it.

Every message gets a reply within 10 hours, usually much sooner.

  1. 1

    You send the details

    Order number and a short description are all we need to start.

  2. 2

    We reply personally

    Not a bot, not a ticket number. You'll hear back from the person who runs the store.

  3. 3

    We make it right

    Replacement, refund, or answer — whichever actually solves it. Backed by our 30-day guarantee.

Including this gets your issue solved faster.

If something arrived damaged, attach photos in your reply to our email — it speeds up a replacement.

A real person reads every message · We never share your email

Prefer social? We answer DMs too.