How long will it take to receive my order?

Processing and manufacturing take 1–4 days. Shipping and delivery take an additional 3–5 days.

How to track my order?

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

Do you offer free shipping?

Shipping fees vary by location and order value. Shipping cost will be calculated at checkout.

What is your return policy?

Returns are accepted within 30 days of delivery for any reason. We provide a prepaid return label; no restocking fee is specified. Items must be unused, in original condition and packaging, with proof of purchase. Custom or personalized mirrors, sale items, and gift cards cannot be returned. Refunds are issued to the original payment method within 10 business days after the returned item is received and inspected. Damaged or defective items reported within 48 hours of delivery are eligible for a free replacement without a return.Read the refund policy

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See our policy page for details.

Can I cancel or change my order?

Customers in the European Union have a 14-day cooling-off period to cancel or return an order for any reason. The item must be unused, in its original packaging, and accompanied by proof of purchase.